Position: Monitoring, Evaluation Accountability amp; Learning Manager / full-time higher-level professional
Starting date: ASAP
Duration: 12 months with possibility of extension (including 6 months probation period)
Country Programme: Bosnia and Herzegovina (BiH)
Base: Sarajevo
Line Manager: Regional Representative for Western Balkans
Line Managing: MEAL Coordinator, Community Feedback Officer
Starting Gross Salary: 3.294 3.474 BAM
People in Need (PIN) is seeking to hire an experienced Monitoring, Evaluation, Accountability and Learning (MEAL) Manager for its Bosnia and Herzegovina (BiH) Country Programme.
Under the strategic guidance of the Regional Representative and Regional Head of Programmes, and the technical oversight by Regional Advisor for MEAL, the MEAL Manager will lead on the design and quality of the MEAL related processes and activities for the whole BiH Country Program portfolio of around 6 projects by end of 2023. The MEAL Manager supervises the MEAL team, directly supports project managers in understanding and implementing monitoring and evaluation activities and works in close cooperation with various stakeholders and partners. The MEAL Manager is responsible for compliance with donor’s guidelines and PIN’s quality and accountability standards. The MEAL Manager will play a key role in country program strategic planning and learning processes. The MEAL Manager is responsible for an effective management Community Feedback and Response Mechanism (CFRM).
Requirements
Duties and Responsibilities
Leading MEAL processes at the Country Programme:
- Lead the design of MEAL strategies, activities, and approaches in all projects and at the Country Programme level.
- Provide timely support and guidance to all projects and project partners.
- Ensure regular update of MEAL frameworks and workplans at the Country Programme.
- Promote and strengthen the understanding of the importance of MEAL within the Country Program.
- Lead on effective implementation and management of the Community Feedback and Response Mechanism (CFRM) and support Country Program Team in developing accountability mechanisms.
- Provide MEAL related inputs to project proposals, review the logframe/Theory of Change (ToC) and the logic of intervention. Review project budget to ensure implementation of adequate high-quality monitoring.
- Lead on the design of data collection, tracking and management tools to ensure data quality, reliability, and consistency throughout project implementation.
- Conduct project data and community feedback analysis and support the preparation of reports.
- Ensure that internal indicator tracking systems are regularly updated and provide reliable data on project progress.
- Ensure that good quality data is available in a timely manner for reporting and decision-making processes.
- Advise on any issues and challenges in MEAL activities and processes and recommend improvements or changes in a timely manner.
- Lead on design of internal and external evaluations, provide support to external evaluators as required.
- Support project teams in developing quality standards for all key program interventions to strengthen the compliance and quality aspects.
- Ensure delivery of quality MEAL products.
Technical quality assurance:
Internal learning, capacity building and quality improvement:
- Carry out or assist in training sessions and learning events, and contribute to MEAL team members capacity development.
- Lead on regular lessons learnt sessions conducted at project and Country Program level.
- Promote internal learning via sharing findings from MEAL activities and reflection on lessons learned related to MEAL.
Management and Coordination
- Manage and supervise MEAL team at the Country Programme to ensure they deliver on all internal and external MEAL requirements in a timely manner and with high quality information.
- Prepare inputs and participate in project review meetings.
- Set workplans and objectives for the MEAL team, conduct regular workplan reviews and performance review of MEAL staff.
- Participate in recruitment of MEAL staff.
- Update job description of MEAL staff and ensure division of roles between MEAL personnel and other staff.
- Ensure effective coordination between project teams and MEAL.
- Function as a MEAL focal point for communication with HQ and donors.
- Carry out other duties assigned by direct supervisor.
Accountability and Safeguarding including Prevention of Sexual Exploitation, Abuse and Harassment (SEAH):